Missing Folders

As we have moved from our own mail server to Google Apps for Education, everyone’s Outlook Express configuration was automatically changed to access the new server. Some people have reported problems accessing their email with Outlook Express using the new system. This short screencast shows the most common problem we’ve seen so far, along with instructions for fixing it.

http://content.screencast.com/users/jschinker/folders/Default/media/c5cc85c0-3c84-4a6f-aafb-6e9a5d2580af/bootstrap.swf

If that’s too hard to read, there’s also a larger version available.

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Author: John Schinker

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